Philip Pullman, author of the His Dark Materials trilogy, said he was “greatly concerned” by developments. “The librarian is not simply a checkout clerk whose simple task could be done by anyone and need not be paid for,” he said. “Those who think that every expert can be replaced by a cheerful volunteer who can step in and do a complex task for nothing but a cup of tea are those who fundamentally want to see every single public service sold off, closed down, abolished.” (via The Guardian: Library cuts and job losses condemned by leading authors)
